DLP – Chris Polin: Smarter Defects Management

My guest in this episode is Chris Polin, founder of the very new Australian construction tech startup, DLP Manager. 

DLP stands for Defect Liability Period and it refers to the legal period that builders must repair any defects on a new build which can be anywhere up to around 10 years.

Chris himself has 16 years experience in the building industry including time at Lendlease and the NSW Government and has personal first hand knowledge of the work, stress and reputational damage that defects can cause a building company - and the emotional trauma they create for new owners. 

DLP Manager was launched in April 2022 after Chris did work for a client that involved a defect list on an Exce sheet that was over 900 rows long. Eeek!


  • What is your proptech’s elevator pitch?

  • So what does your proptech do exactly? What problems are you specifically solving? How big a problem is this to us as a society?

  • How big is the market that you’re operating in?

  • What are the benefits to using your proptech? 

  • Who does it specifically help? Who are your customers? 

  • What's your business model? 
  • Tell us about how your proptech started? How did you get into this craziness known as proptech? What’s your background?

  • How big is your proptech? How many staff? Turnover? (Whatever you feel comfortable discussing)

  • What have been the biggest challenges and lessons you learned to date as part of your startup?

  • What is something you know now that you wish you’d known when you started?

  • Who are your competitors in this space? How do you see the competitive space?

  • What do you see are the future trends that will drive your growth and impact our corner of proptech over the next 5 years?

  • What does the future look like for your proptech? 

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